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Leif Skiftenes Flak

Leif Skiftenes Flak

Dean

Professor

Faculty of Social Sciences >

 

+47 38 14 16 14

+47 924 59 786

Office:
H1019 ( Universitetsveien 25, Kristiansand )

Leif Skiftenes Flak is professor of Information Systems in the Department of Information Systems, University of Agder, Kristiansand, Norway. He was chair of the same department from 2013 to 2018. After resigning as department chair, he was the Director of the multi-disciplinary research center CeDiT - Centre for Digital Transformation from 2018-2022. When he stepped down as director, CeDiT counted more than 30 faculty in permanent positions and 19 PhD students. On January 1st 2024, he starts his service as Dean of the Faculty of Social Science at the University of Agder.

Leif over 20 years of experience with research on information systems in general and digitalization in the public sector in particular. He holds a PhD in Computer Science from Aalborg University, Denmark.

Flak´s work have been published in journals such as MIS Quarterly, Communications of the AIS, Scandinavian Journal of Information Systems, Government Information Quarterly, Information Polity, eService Journal and Transforming Government: People, Process & Policy. Three of his publications have been honored with best paper awards.

Throughout his academic career, Leif has worked closely with practice. He regularly publishes chronicles and opinion articles in newspapers and practice-oriented outlets and is a popular speaker regionally and nationally in Norway. 

He has extensive national and international project experience and has served on a variety of reference groups and expert committees in organizations such as the Ministry of Commerce and Fishery, the Norwegian Health Directorate, the Norwegian Agency for Public and Financial Management and the Norwegian Auditor General. He is currently board member of Digin, Norway´s largest IT industry cluster. 

Flak is also a co- founder and active board member of GoForIT—Norway ́s arena for knowledge development at the intersection between digitalization and sustainability. This network counts 12 academic institutions, around 40 IT companies (including global companies like Microsoft, IBM and Accenture) and a number of Labour Unions. GoForIT has grown exponentially over the past years and is currently in the process of onboarding public sector organizations.

Projects

GOV 3.0 (2017 - 2020)

The project aims to the establish Government 3.0 as a vivid scientific domain, encompassing Electronic Government, ICT-enabled Governance and Digital Government and decision support for public value creation. 

GOV 3.0 is funded by the EU as an Erasmus + Knowledge alliance. The project includes 8 partners from 7 countries.

TELMA (2016 - 2018)

TELMA is an R&D project co-funded by the Norwegian Research Council and the 6 partners: Kristiansand kommune, Farsund kommune og Risør kommune, Sørlandets sykehus, UiA og Siemens Healthcare/Open Tele.

The project will contribute to the development of a telemedicine central in the Agder region of Norway to support patients with varius chronic deseases.

MASTIS (2015 - 2018)

Establishing Modern Master-level Studies in Information Systems (MASTIS) is supported by the EU to contribute to the development of state-of-the-art master programs in information systems.

Semicolon II (2010-2014)

User driven innovation project with support from Research council Norway. The project focus on R&D related to interoperability in eGovernment efforts.
 

Addme (2009-2011)

PSP CIP aiming at including disadvantaged groups in the eSociety.
 

Ressursnettverk for eForvaltning (2007-2010)

Network project with support from Research council Norway.
 

Videreføring av eDemokrati og eForvaltning (2007-2010)

Project to develop eDemocracy and eGovernment capabilities at UiA. The project is supported by the Competence Fund of Southern Norway.?

Selected publications

Engvall, T. S., Flak, L. S., & Sæbø, Ø. (2023). The role of digital technologies in global climate negotiations. Government Information Quarterly, 40(4), 101867.

Flak, L. S., Solli-Sæther, H., & Straub, D. W. (2022). A THEORY OF MULTI-REALIZATION OF IT VALUE: TOWARD CONSTRUCT CLARITY IN THE CO-DEVELOPMENT OF LARGE PLATFORMS. MIS Quarterly, 46(3).

Rose, J., Flak, L. S., & Sæbø, Ø. (2018). Stakeholder theory for the E-government context: Framing a value-oriented normative core. Government Information Quarterly, 35(3), 362-374.

Scientific publications

  • Krogstie, John; Sommerfeldt, Simen; Riise, Andreas Louis; Berge, Louise; Fjeldvær, Martin; Bjørnhaug, Kristian; Flak, Leif Skiftenes; Håmo, Thale; Vik, Andre Heie; Skogen, Mali Hole; Virmalainen Jøsendal, Pia Jannike; Krogstie, Birgit Rognebakke (2023). Development of a Toolbox on Sustainable ICT across Industry and Academia: The goforIT project. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN: 1892-0713. 2
  • Anaya, Luay; Flak, Leif Skiftenes; Abushakra, Ahmad (2023). Realizing Sustainable Value from ERP Systems Implementation. Sustainability. ISSN: 2071-1050. 15 (7). doi:10.3390/su15075783.
  • Engvall, Tove Sofia; Flak, Leif Skiftenes; Sæbø, Øystein (2023). The role of digital technologies in global climate negotiations. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 40 (4). doi:10.1016/j.giq.2023.101867.
  • Flak, Leif Skiftenes; Solli-Sæther, Hans; Straub, Detmar W. (2022). A theory of multi-realization of IT value: toward construct clarity in the co-development of large platforms. MIS Quarterly. ISSN: 0276-7783. 46 (3). s 1739 - 1758. doi:10.25300/MISQ/2022/14492.
  • Engvall, Tove Sofia; Flak, Leif Skiftenes (2022). The state of information infrastructure for global climate governance. Transforming Government: People, Process and Policy. ISSN: 1750-6166. doi:10.1108/TG-05-2022-0064.
  • Danielsen, Frank; Flak, Leif Skiftenes; Sæbø, Øystein (2022). Understanding Digital Transformation in Government. Scientific Foundations of Digital Governance and Transformation. ISBN: 978-3-030-92945-9. Springer. Chapter 7. s 151 - 187.
  • Skriubakken, Jon; Flak, Leif Skiftenes; Andersen, Erling S. (2020). Gevinstrealisering i digitaliseringsprosjekter. Magma forskning og viten. ISSN: 1500-0788. 23 (0720). s 70 - 78.
  • Flak, Leif Skiftenes; Hofmann, Sara (2020). The Impact of Smart City Initiatives on Human Rights. CEUR Workshop Proceedings. ISSN: 1613-0073. 2797s 165 - 175.
  • Danielsen, Frank; Flak, Leif Skiftenes; Ronzhyn, Alexander (2019). Cloud Computing in eGovernment: Benefits and Challenges. International Conference on Digital Society and eGovernments (ICDS). ISSN: 2308-3956.
  • Askedal, Kirsti; Flak, Leif Skiftenes; Aanestad, Margunn (2019). Five Challenges for Benefits Management in Complex Digitalisation Efforts – and a Research Agenda to Address Current Shortcomings. Electronic Journal of e-Government. ISSN: 1479-439X. 17 (2). s 64 - 78. doi:10.34190/EJEG.17.2.001.
  • Rose, Jeremy; Flak, Leif Skiftenes; Sæbø, Øystein (2018). Stakeholder theory for the E-government context: Framing a value-oriented normative core. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 35 (3). s 362 - 374. doi:10.1016/j.giq.2018.06.005.
  • Askedal, Kirsti; Flak, Leif Skiftenes; Solli-Sæther, Hans; Straub, Detmar W. (2017). Organizational learning to leverage benefits realization management; evidence from a municipal eHealth effort. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 10428 LNCSs 142 - 153. doi:10.1007/978-3-319-64677-0_12.
  • Askedal, Kirsti; Flak, Leif Skiftenes; Abildsnes, Eirik (2017). Reviewing Effects of ICT in Primary Healthcare Services: A Public Value Perspective. The 23rd Americas Conference on Information Systems (AMCIS). ISBN: 978-0-9966831-4-2. Association for Information Systems. Paper.
  • Askedal, Kirsti; Flak, Leif Skiftenes (2017). Stakeholder Contradictions in Early Stages of eHealth Efforts. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN: 1530-1605. s 3431 - 3440. doi:10.24251/HICSS.2017.415.
  • Johannessen, Marius Rohde; Sæbø, Øystein; Flak, Leif Skiftenes (2016). Social Media as Public Sphere: A Stakeholder Perspective. Transforming Government: People, Process and Policy. ISSN: 1750-6166. 10 (2). s 212 - 238. doi:10.1108/TG-01-2015-0003.
  • Anaya, Luay; Olsen, Dag Håkon; Flak, Leif Skiftenes (2015). START-UP COMPANY? GET YOUR ERP SYSTEM ASAP!”. Proceedings of the 12th European, Mediterranean & Middle Eastern Conference on Information Systems. ISBN: 978-960-6897-08-5. University of Pireus og Brunel University. 23.
  • Flak, Leif Skiftenes; Solli-Sæther, Hans; Straub, Detmar (2015). Towards a theoretical model for co-realization of IT value in government. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN: 1530-1605. 2015-Marchs 2486 - 2494. doi:10.1109/HICSS.2015.297.
  • Solli-Sæther, Hans; Flak, Leif Skiftenes (2014). Proposing an Entrepreneurial Process for the Co-creation of IT Value. Electronic Government 13th IFIP WG 8.5 International Conference, EGOV 2014 Dublin, Ireland, September 1-3, 2014 Proceedings. ISBN: 978-3-662-44426-9. Springer. chapter. s 313 - 324.
  • Røberg, Pernille Monstad; Flak, Leif Skiftenes; Myrseth, Per (2014). Unveiling Barriers and Enablers of Risk Management in Interoperability Efforts. Proceedings of the 47th Hawaii International Conference on System Sciences. ISBN: 978-1-4799-2504-9. IEEE. KAPITTEL. s 2273 - 2282.
  • Flak, Leif Skiftenes; Solli-Sæther, Hans (2013). Benefits Realization in eGovernment: Institutional Entrepreneurship or Just Hype?. 46th Hawaii International Conference on System Sciences (HICSS). ISBN: 978-1-4577-1925-7. IEEE. Artikkel.
  • Hellang, Øyvind; Flak, Leif Skiftenes; Päivärinta, Tero (2013). Diverging Approaches to Benefits Realisation from Public ICT Investments: A Study of Benefits Realisation Methods in Norway. Transforming Government: People, Process and Policy. ISSN: 1750-6166. 7 (1). doi:10.1108/17506161311308188.
  • Janssen, Marjin; Flak, Leif Skiftenes; Sæbø, Øystein (2013). Government Architecture: Concepts, Use and Impact. Electronic Government, 12th IFIP WG 8.5 International Conference, EGOV 2013, Koblenz, Germany, September 16-19, 2013. Proceedings. ISBN: 978-3-642-40357-6. Springer. kapittel. s 135 - 147.
  • Flak, Leif Skiftenes; Pedersen, Edvard (2012). Altinn gevinstrealisering: Samarbeid for samfunnsnytte. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 4. s 77 - 93.
  • Hellang, Øyvind; Flak, Leif Skiftenes (2012). Assessing Effects of eGovernment Initiatives Based on a Public Value Framework. Electronic Government. ISBN: 978-3-642-33488-7. Springer. Kapittel. s 246 - 259.
  • Johannessen, Marius Rohde; Flak, Leif Skiftenes; Sæbø, Øystein (2012). Choosing the right medium for municipal eParticipation based on stakeholder expectations. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 7444s 25 - 36. doi:10.1007/978-3-642-33250-0_3.
  • Flak, Leif Skiftenes; Lanestedt, Gjermund (2012). Gevinstrapportering i Høykom-programmet. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 5. s 94 - 114.
  • Flak, Leif Skiftenes; Nielsen, Peter Axel; Henriksen, John Helmut Rygg (2012). Gevinstrealisering i e-forvaltningsprosjekter. God teknologiledelse i praksis. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 1. s 18 - 36.
  • Flak, Leif Skiftenes; Velsvik Berge, Ragnhild; Gullheim, Jan Erik (2012). Gevinstrealisering i pleie og omsorg. Erfaringer fra Herøy kommune. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 10. s 204 - 222.
  • Solli-Sæther, Hans; Flak, Leif Skiftenes (2012). Interoperability, Maturity and Benefits in E-government Projects. NOKOBIT 2012 :Universitetet i Nordland 19. - 21. november 2012 : Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISBN: 978-82-321-0185-6. Akademika forlag. Artikkel. s 51 - 62.
  • Hellang, Øyvind; Flak, Leif Skiftenes; Päivärinta, Tero (2012). Methods for Realizing Benefits From ICT in the Norwegian Public Sector: A Comparison. Proceedings of the Transforming Government Workshop (tGov2012). ISBN: 978-1-908549-01-3. Information Systems Evaluation and Integration Group. Artikkel.
  • Hellang, Øyvind; Flak, Leif Skiftenes; Päivärinta, Tero (2012). Metoder og teknikker for gevinstrealisering. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 3. s 50 - 76.
  • Solli-Sæther, Hans; Flak, Leif Skiftenes (2012). Samhandling og nytte fra e-forvaltningsprosjekter. Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. Kapittel 2. s 37 - 49.
  • Flak, Leif Skiftenes; Solli-Sæther, Hans (2012). The Shape of Interoperability: Reviewing and Characterizing a Central Area within eGovernment Research. Proceedings of the 45th Hawaii International Conference on System Sciences. ISBN: 978-0-7695-4525-7. IEEE. Paper.
  • Sæbø, Øystein; Flak, Leif Skiftenes; Sein, Maung Kyaw (2011). Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 28s 416 - 425. doi:10.1016/j.giq.2010.10.005.
  • Sæbø, Øystein; Flak, Leif Skiftenes; Sein, Maung (2009). MAPPING THE DEVELOPMENT OF EGOVERNMENT AS AN ACADEMIC DISCIPLINE: The nature of theory in research. Proceedings of 2009 Pre-ICIS workshop on eGovernment. Array.
  • Flak, Leif Skiftenes; Dertz, Willy; Jansen, Arild; krogstie, john; Spjelkavik, Ingrid; Ølnes, Svein (2009). What is the value of eGovernment - and how can we actually realize it?. Transforming Government: People, Process and Policy. ISSN: 1750-6166. 3 (3). s 220 - 226.
  • Flak, Leif Skiftenes; Eikebrokk, Tom Roar; Dertz, Willy (2008). An Exploratory Approach for Benefits Management in e-Government: Insights from 48 Norwegian Government Funded Projects. Proceedings of the Forty-First Annual Hawaii International Conference on System Sciences. IEEE.
  • Flak, Leif Skiftenes; Nordheim, Stig; Munkvold, Bjørn Erik (2008). Analyzing stakeholder diversity in G2G efforts: Combining descriptive stakeholder theory and dialectic process theory. e-Service Journal. ISSN: 1528-8226. 6 (2). s 3 - 23.
  • Flak, Leif Skiftenes; Grönlund, Åke (2008). Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies. Lecture Notes in Computer Science. Springer. s 98 - 110.
  • Flak, Leif Skiftenes; Dertz, Willy; Jansen, Arild (2008). Teknologi som drivkraft for utvikling i norske kommuner: Fra hullkort til eforvaltning. Elektronisk forvaltning på norsk Statlig og kommunal bruk av IKT. Fagbokforlaget. faglig_bok_forlag. s 417.
  • Sæbø, Øystein; Rose, Jeremy; Flak, Leif Skiftenes (2008). The shape of eParticipation: Characterizing an emerging research area. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN: 0740-624X. 25 (3). s 400 - 428.
  • Päivärinta, Tero; Dertz, Willy; Flak, Leif Skiftenes; Sprague, Ralph H. (2007). Issues of Adopting Benefits Management Practices of IT Investments in Municipalities: A Delphi Study in Norway. Proceedings of the Fortieth Annual Hawaii International Conference on System Sciences. IEEE.
  • Flak, Leif Skiftenes; Dertz, Willy (2007). Stakeholder Theory and Balanced Scorecard to Improve IS Strategy Development in Public Sector. Balanced Scorecard Multi Sector Perspectives. Icfai University Press. s 206.
  • Berntzen, Lasse; Berntzen, Lasse; Snaprud, Mikael Odd H.; Snaprud, Mikael Odd H.; Sawicka, Agata; Flak, Leif Skiftenes; Flak, Leif Skiftenes (2007). Towards Automatic Assessment of e-Government Services. Expanding the Knowledge Economy : Issues, Applications, Case Studies. IOS Press. s 223 - 229.
  • Flak, Leif Skiftenes; Sein, Maung; Sæbø, Øystein (2007). Towards a Cumulative Tradition in e-Government Research: Going Beyond the Gs and Cs. Electronic Government. Springer. s 450.
  • Dertz, Willy; Päivärinta, Tero; Flak, Leif Skiftenes (2007). eBenefit: Developing a practical approach to benefits management in eGovernment. Nokobit 2007 (Norsk konferanse for organisasjoners bruk av informasjonsteknologi). Tapir Akademisk Forlag. s 215 - 224.
  • Flak, Leif Skiftenes; Olsen, Dag H.; Wolcott, Peter (2006). Local e-Government in Norway: Current status and emerging issues. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167.
  • Flak, Leif Skiftenes; Nordheim, Stig (2006). Stakeholders, Contradictions and Salience: An Empirical Study of a Norwegian G2G effort. Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences. IEEE.
  • Flak, Leif Skiftenes; Rose, Jeremy (2005). Stakeholder Governance: Adapting Stakeholder Theory to E-Government. Communications of the Association for Information Systems. ISSN: 1529-3181. 16s 462 - 487.
  • Flak, Leif Skiftenes (2005). Understanding e-Government Complexity; A Stakeholder Based Approach. Young Scientists for E-Government. Alcatel SEL Stiftung. faglig_bok_institusjon. s 53.
  • Flak, Leif Skiftenes; Moe, Carl Erik; Sæbø, Øystein (2003). On the Evolution of E-Government: The User Imperative. Electronic Government. Springer. s 139 - 142.
  • Flak, Leif Skiftenes (2022). Scientific Foundations of Digital Governance and Transformation. ISBN: 978-3-030-92945-9. Springer. s 439.
  • Engvall, Tove Sofia; Flak, Leif Skiftenes (2022). Digital Governance as a Scientific Concept. ISBN: 978-3-030-92944-2. Springer. s 435.
  • Charalabidis, Yannis; Flak, Leif Skiftenes; Pereira, Gabriela Viale (2022). Scientific Foundations of Digital Governance and Transformation Concepts, Approaches and Challenges. ISBN: 978-3-030-92944-2. Springer Nature. s 439.
  • Scholl, Hans J.; Flak, Leif Skiftenes; Wimmer, Maria A.; Sæbø, Øystein (2012). Electronic Government and Electronic Participation, Joint Proceedings of Ongoing Research and Projects of IFIP EGOV and IFIP ePart 2012. ISBN: 978-3-99033-032-6. TRAUNER Verlag. s -1.
  • Scholl, Jochen; Janssen, Marijn; Wimmer, Maria; Moe, Carl Erik; Flak, Leif Skiftenes (2012). Electronic Government. ISBN: 978-3-642-33488-7. Springer. s 279.
  • Flak, Leif Skiftenes (2012). Gevinstrealisering og offentlige IKT-investeringer. ISBN: 978-82-15-01740-2. Universitetsforlaget. s 251.
  • Solli-Sæther, Hans; Flak, Leif Skiftenes (2023). Moving beyond initial theoretical frameworks and process modeling toward multi-realization of IT value on complex platforms (MUIT).
  • Krogstie, John; Flak, Leif Skiftenes (2022). Establishing a Common Vocabulary across Research and Industry on Sustainable ICT.

Sectors

Research groups

Last changed: 27.10.2023 18:10